THE WAY FORWARD

Annex 2

WORK AREA JOB DESCRIPTION

WORK AREA = Delivery

Duty No. 69                   F/T or P/T Office          Battersea          Rotation / Fixed Date introduced

Attendance                                                                       Meal Reliefs

Mon                            - Mon                                            Mon

Tue                             - Tue                                             Tue

Wed                            - Wed                                           Wed

Thu                             - Thu                                            Thu

Fri                               - Fri                                              Fri

Sat                              - Sat                                              Sat

Sun                             - Sun                                             Sun

Activities

When reporting for duty your first task will normally be preparation of your Delivery. You will be responsible for completing Bolingbroke Delivery, according to the workplan and to the performance standards listed in your work area. On occasions, where the deliveries/collections may be at risk, you may be asked to assist in carrying out other tasks appropriate to your duty or within the unit. When this happens, your manager will explain the reasons to you prior to the change. You will be trained for all tasks you are required to carry out, if they are different from your normal duty. Work Area plans and performance standards will be displayed within your Work Area/Unit. Total weekly hours of attendance = xx hrs

Annex 3

Work Area Notice

(Contains the following elements)

Workplan for the Work Area (includes expected arrival times, despatch times, cut off times, etc.)

Inputs / Outputs of the work area (i.e. what you can expect to receive and what you will be handing over)

Quality Targets - possibly related to MIPP measurements for the Work Area

Tasks performed in the work area - will need to specify common tasks that everyone will be expected to perform on being trained and specialist tasks where only a certain number of people need training.

e.g. For meter area

Segregate Mech/Manual Letters

Segregate Letters/Flats/Packets

Check all items for correct Meter Impression

Tip Mail

Face all letters/flats

Sort and despatch Meter Pouches back to customers

Segregate any non-meter mail and divert to the correct work area.

Performance standard of the work area (and against each task above) - as agreed in PBS translated into meaningful numbers (e.g. 20 items per minute)

The duty numbers normally reporting to the Work area at the start of a shift.

Health & Safety issues specific to the Work Area including vehicle issues if appropriate

Annex 4

WORK AREA JOB DESCRIPTION

WORK AREA = MECH

Duty No. 3                    P/T or F/T Office              RMLS Rotation / Fixed Date introduced

Attendance                                                                    Meal Reliefs

Mon                              - Mon                                              Mon

Tue                               - Tue                                               Tue

Wed                              - Wed                                             Wed

Thu                                - Thu                                             Thu

Fri                                  - Fri                                               Fri

Sat                                 - Sat                                               Sat

Sun                                - Sun                                              Sun

Activities

Report to CFC no. 3 and carry out the following: xxxxx, which will include TPM, as appropriate. You will also have a joint responsibility for ensuring Work Area clearance is achieved, meeting the quality and performance standards listed on the notice in your work area. General Exceptionally, there may be occasions when, for workload or QofS reasons, you may be required to give assistance in other work areas. In those circumstances, your manager will explain the reasons to you prior to the move. You will be trained for any task you will be expected to perform. Work Area plan and performance standards will be displayed in your Work Area. Total weekly hours of attendance = xx hours

Annex 5

WORK AREA JOB DESCRIPTION

WORK AREA = Collection

Duty No. 13                  F/T or P/T Office         Battersea         Rotation / Fixed Date introduced

Attendance                                                                 Meal Reliefs

Mon                            - Mon                                         Mon

Tue                             - Tue                                          Tue

Wed                            - Wed                                        Wed

Thu                             - Thu                                         Thu

Fri                               - Fri                                           Fri

Sat                               - Sat                                          Sat

Sun                              - Sun                                         Sun

Activities

When reporting for duty your first task will be xxx. You will be responsible for making all collections on Route XX, using the designated vehicle and schedule and for carrying out all the checks listed for that vehicle. On occasions, you may be asked to vary your normal task to assist in meeting the Collections timetable/specification.. When this happens, your manager will explain the reasons to you prior to the change. You will be trained for all tasks you are required to carry out, if they are different from your normal duty. Work Area plans and performance standards will be displayed within your Work Area/Unit. Total weekly hours of attendance = xx hrs.